21st Century Project Management
15 week program; $2,800.00 per person
Course Details:
Elevate your project management skills with this 40-hour certification course tailored specifically for professionals in the insurance restoration industry. The 21st Century Project Management Intensive Certification is designed to equip both new and experienced project managers with a proven framework to manage water, fire, and complex claims with technical accuracy, strategic insight, and professional confidence.
Structured across 15 in-depth modules (2.5 hours each), this course dives deep into every stage of the project lifecycle—from initiation and planning to execution, monitoring, and job closure. It emphasizes consistent, repeatable strategies that ensure successful outcomes, timely payments, and customer satisfaction.
Attendees will learn how to:
Key Learning Outcomes
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Master a defined, repeatable process for managing the full claims lifecycle—from initiation to closeout
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Apply technical knowledge in psychrometrics and structural drying to real-world restoration scenarios
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Identify common project pitfalls and implement effective solutions to overcome them
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Improve communication and coordination across all stakeholders, including TPAs, adjusters, and reviewers
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Write clear, executable work orders that drive seamless job execution
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Effectively manage sub-trades to ensure project flow, accountability, and quality control
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Balance and deliver on both technical (hard) and interpersonal (soft) project criteria
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Develop strategies to handle complex claims with scientific accuracy and customer focus
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Gain confidence in defending job files and documentation for faster payment processing
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Build a consistent, market-driven approach that sets you apart from the competition
Within these topics, each module explores critical areas of the course, culminating in a certification that positions attendees as industry leaders.
Whether you're looking to build a foundation as a newer PM or sharpen your advanced skill set as a seasoned veteran, this course will help create a competitive edge, drive higher profitability, and ensure excellence in every project you manage.
This course is delivered via live stream zoom, in person and is supported with on line learning videos – assessment tools are offered throughout the program to prepare project managers for their examination.
Examination includes a practical exam and written portion with a passing grade of 75% required to award certification.
Additional Fees:
$200.00 for Exam Fee per participant | $125.00 for Course Manual per participant.